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All orders will ship from our warehouse in the U.S. & Hong Kong. Upon receiving your shipping confirmation, please allow up to 24 - 48 hours to receive your tracking information (this only applies to ready-stock orders). You may track your item by clicking on the tracking number provided in the email. Please note that there will be no updates if your parcel is in transit. 



We provide FREE SHIPPING for all orders above $80 with optional Express Shipping (Prices will vary based on your location. You may check for available shipping options for your location at checkout). We take up to 24 hours to process all orders. All cancellations should be made within this timeframe.

Orders have an estimated delivery period of within 5-7 business days for Express Shipping and 7-14 business days for Standard Shipping, upon dispatch, to all countries that we deliver to.All Standard Shipping will be shipped with Direct Line shipping (passed to the local postal providers upon arrival at destination country).

*Please expect a 5-7 days delay in delivery time due to fulfillment disruption affected by Covid-19 restrictions.

We deliver worldwide to over 60+ countries, with the corresponding delivery times as listed below:


Standard Shipping

Express Shipping

U.S. and Canada

7-14 business days*

5-7 business days

Australia & New Zealand

7-10 business days

5-7 business days


7-14 business days

5-7 business days

Asia (SG, HK, TW)

7-10 business days

5-7 business days

Rest of the World

7-14 business days

5-7 business days


Please note delivery times to the recipient may be affected by the jurisdiction of individual customs clearances and regulations (though we wouldn't wish this on anyone). For some countries thus, delivery times may be longer than our standard indicated delivery time frame.

If you can't find your shipping country in this list, do reach out to our friendly customer care team at

In the event the recipient is not available at the time of delivery, a notice card may be left by the postal service to advise on how and where your delivery can be collected.


While we take active steps and measures to ensure that your parcel is free from customs and duties upon dispatch and have covered all available customs and duties from origin of dispatch, we cannot guarantee that your parcel will be free from customs and duties as Thousand Miles has no control over these charges as it varies from country to country.

We do advise getting in touch with your local customs bureau to inquire on current charges so as to not receive an unexpected surprise when the parcel arrives!

Parcel returned to sender (RTS) 

In cases where parcels do get sent back to us due to the wrong delivery address or you weren't able to receive the parcel, there will be a reshipping fee of $10. If you choose to opt for a refund instead, there will be a restocking fee of $10.